Kustomer Connector for your product

Support a Kustomer integration without the engineering lift.

Read the docs
Source
Customer Support
Your Product
KustomerSource
Customer Support

Hotglue sits between your product and Kustomer

Two ways to ship a Kustomer integration: pick the setup that fits how much engineering lift you want to take on.

Flexible wiring

Plug Hotglue into your stack

Don't have a public API? You can still use Hotglue for the heavy lifting.

  • APIWrite to Kustomer in real time through the Hotglue API
  • WebhookReceive Kustomer data on an endpoint you expose
  • Your stackAlternatively, move data through S3, a database, a warehouse, and more

WIDGET AND MAGIC LINK

Seamless, White–Labeled Connection Experience

Enable users to securely link their integrations: leverage our magic link experience, or embed the Hotglue widget into your product.

Widget V3 Preview
Widget V3 Preview

SUPPORTED DATA

Kustomer data

Hotglue's connector supports all objects and fields the Kustomer API makes available.

Don't see what you're looking for? Let us know.
9+ objects

customers

60 fields

active_users, avatar_url, birthday_at, conversation_counts, created_at, created_by, custom, deleted, display_color, displa...

kobjects

13 fields

created_at, custom, customer, description, external_id, icon, id, klass, links, org, title, type, updated_at

conversations

63 fields

assigned_teams, assigned_users, channels, created_at, created_by, custom, customer, direction, done_count, ended, ended_at...

messages

28 fields

type, id, externalId, channel, app, size, direction, directionType, preview, sentiment, subject, meta, status, assignedTea...

users

22 fields

avatar_url, created_at, created_by, deleted_at, display_name, email, email_signature, email_verified_at, first_email_verif...

teams

17 fields

created_at, created_by, deleted, deleted_at, deleted_by, display_name, icon, id, links, members, modified_at, modified_by,...

tags

12 fields

color, created_at, created_by, deleted, id, links, modified_at, modified_by, name, org, type, updated_at

shortcuts

15 fields

conversation, created_at, created_by, deleted, draft, id, is_private, links, modified_at, modified_by, name, org, payload,...

notes

18 fields

body, conversation, created_at, created_by, customer, deleted, deleted_at, deleted_by, external_id, id, imported_at, links...

EXPLORE MORE

Similar connectors

Related integrations your customers may also want to connect.

SECURITY & COMPLIANCE

Enterprise level security out of the box

Hotglue is SOC 2 Type II and GDPR compliant by design. Unlike traditional integration platforms, Hotglue never stores your customer data—we process it securely and deliver it directly to you.

Security & Compliance

Ready to build your next integration?

Build native integrations with the platforms your customers use 10x faster.