Python
JavaScript
Webhook
S3
Postgres
BigQuery
Snowflakeconversation_items
id, conversationId, content, customerId, initiator, timestamp
Gladly Connector for your product
Support a Gladly integration without the engineering lift.
Source
Customer SupportYour Product
GladlySource
Customer SupportHotglue sits between your product and Gladly
Two ways to ship a Gladly integration: pick the setup that fits how much engineering lift you want to take on.
Least engineering lift
Add your product as a connector
If you have a public API, you can ship a Gladly integration without costing valuable engineering time.
- 1Add a connector for your APIOur team can build it for you, or you can use our connector builder and SDKs.
- 2Enable the Gladly connector
- 3Hotglue manages the mappingHotglue's built-in transformation layer will handle mapping data from Gladly to your product.
Flexible wiring
Plug Hotglue into your stack
Don't have a public API? You can still use Hotglue for the heavy lifting.
WIDGET AND MAGIC LINK
Seamless, White–Labeled Connection Experience
Enable users to securely link their integrations: leverage our magic link experience, or embed the Hotglue widget into your product.
SUPPORTED DATA
Gladly data
Hotglue's connector supports all objects and fields the Gladly API makes available.
Don't see what you're looking for? Let us know.conversation_reports
Timezone Filter, Inboxes Filter, Created At, Conversation ID, Customer ID, Conversation Link, Status, Assigned Agent ID - ...
teams
id, name, description, agentIds, timestamp
EXPLORE MORE
Similar connectors
Related integrations your customers may also want to connect.
SECURITY & COMPLIANCE
Enterprise level security out of the box
Hotglue is SOC 2 Type II and GDPR compliant by design. Unlike traditional integration platforms, Hotglue never stores your customer data—we process it securely and deliver it directly to you.
Ready to build your next integration?
Build native integrations with the platforms your customers use 10x faster.